Privacy Policy

1. Introduction

Baby Tracker Haven ("we," "our," or "us") is committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our baby tracking mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Name, email address, and account credentials
• Baby Information: Baby's name, birth date, and gender (optional)
• Health Tracking Data: Feeding times and amounts, sleep sessions, diaper changes, weight measurements
• Appointment Data: Healthcare appointment details, reminders, and notes
• Device Information: Push notification tokens for mobile notifications

2.2 Automatically Collected Information

• Device type, operating system, and app version
• Usage analytics and app performance data
• IP address and general location information
• Crash reports and error logs for app improvement

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our baby tracking services
• Data Storage: To securely store your baby's health and development data
• Notifications: To send appointment reminders and feeding alerts
• Support: To provide customer support and respond to your inquiries
• Improvement: To analyze usage patterns and improve our Service
• Safety: To detect and prevent fraud, abuse, or technical issues
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., cloud hosting, payment processing)
• Legal Requirements: When required by law, court order, or government regulation
• Safety: To protect the rights, property, or safety of our users or the public
• Business Transfer: In connection with a merger, acquisition, or sale of business assets

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure database hosting with access controls
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on data protection best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable measures.

6. Children's Privacy

Our Service is designed for parents and caregivers to track their baby's information. We do not knowingly collect personal information directly from children under 13 years of age. The baby information entered by parents is considered family data under parental control.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove such information.

7. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained while your account is active and for 30 days after account deletion
• Baby Tracking Data: Retained as long as you use our Service, as this data is valuable for long-term tracking
• Support Communications: Retained for 2 years for quality assurance
• Analytics Data: Anonymized and retained for up to 2 years for service improvement

8. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from promotional communications
• Notification Settings: Control push notifications through your device settings

To exercise these rights, please contact us using the information provided in Section 12.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We use the following third-party services:

• Payment Processing: Stripe for subscription payments
• Cloud Hosting: For secure data storage and app functionality
• Analytics: For app performance monitoring (anonymized data only)

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and, if you have an account, by sending you an email notification. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Regional Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

European residents have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 8, as well as the right to lodge a complaint with a supervisory authority.